Technical Support Associate

TECH SUPPORT / CUSTOMER SERVICE ASSOCIATES | FRESH GRADS WELCOME!

Your role as a Technical Service Representative (TSR) is to provide technical know-how and support to customers by researching and answering their questions or troubleshooting their problems in relation to electronic devices, internet connection, mobile phones, and cable TV. You must be able to provide step-by-step solutions via phone or email, to ensure proper disposition of their concerns.